FAQs

Here are the answers to your questions:

Where is the shipment dispatched from?

 Depending on the order, shipments may be dispatched from mainland China, Hong Kong (China), Vietnam, Thailand, or other locations.

 

Is the quoted price inclusive of shipping costs?

 We typically provide quotes based on FOB (Free On Board) or CFR (Cost and Freight) terms. The exact quotation will depend on the destination country.

Are the drones shipped with batteries?

No. Due to transportation regulations, lithium batteries are shipped separately as special commodities.

 

Do you guarantee that the purchased drone can operate normally in the customer's country?

Yes. Every drone undergoes strict factory testing before shipment to ensure it is fully functional and ready for flight.

Do you provide after-sales support?

Yes. Our engineers offer remote support via video call to customers worldwide. If needed, we can also dispatch engineers to the customer’s country.

What payment methods are accepted?

 We accept multiple payment methods, including PayPal, WorldFirst, virtual currency, and corporate bank transfers. Please contact our customer service for further details.

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